About Me

 Meet John – Your Tech Coach

Hi, I’m John — founder of Next Step Tech. I’ve spent years helping adults feel more confident with technology. I have over 10 years of experience in the Wireless and Automotive Industries Specifically In Tech Support, Growing Up I have always been "that guy" in the family that everyone comes to for their tech needs. Whether you’re just getting started or want to master your devices, I offer patient, personalized support that meets you where you are. I specialize in working with older adults and believe tech should feel empowering, not overwhelming.

- Next Step Tech Core values -

1. Patience we meet every client where they are with calm, respectful guidance and no judgment.

2. Clarity we simplify technology into clear, understandable steps so clients feel confident and in control.

3. Empowerment we believe technology should serve people not intimidate them. Every session builds real confidence.

4. Trust We create a safe, welcoming space where questions are encouraged and privacy is respected.

5. Adaptability We tailor our approach to each person’s pace, learning style, and goals whether online or in person.

6. Integrity We offer honest, reliable support with no upselling, no shortcuts, and no tech jargon.